Refund Policy | Wander Nova Tourism
Refund Policy
Last updated: January 2026

This Refund Policy outlines the terms under which refunds are processed by Wander Nova Tourism. By booking any travel service with us, you acknowledge and agree to this policy.

1. General Refund Policy

All refunds are subject to the cancellation policies of airlines, hotels, visa authorities, and other service providers involved in your booking. Wander Nova Tourism acts as a facilitator and cannot override third-party refund rules.

2. Non-Refundable Services
3. Cancellation by Customer

If a customer requests cancellation, applicable cancellation charges will be deducted as per supplier policies. The remaining refundable amount, if any, will be processed after confirmation from the service provider.

4. Visa Rejection or Delay

Visa approval or rejection is solely at the discretion of the respective embassy or immigration authority. Wander Nova Tourism is not responsible for visa delays or rejections, and visa-related fees are non-refundable unless explicitly stated otherwise.

5. Processing Time

Approved refunds are generally processed within 7 to 14 working days after receipt of confirmation from the airline, hotel, or service provider. Processing time may vary depending on banks or payment gateways.

6. Mode of Refund

Refunds will be credited to the original mode of payment used at the time of booking. Cash refunds are not permitted under any circumstances.

7. Partial Refunds

In certain cases, only a partial refund may be applicable due to penalties, service charges, or non-refundable components of the booking.

8. No-Show Policy

No refunds will be provided in case of no-show, early departure, or unused services once the trip has commenced.

9. Policy Updates

Wander Nova Tourism reserves the right to amend this Refund Policy at any time. Updated policies will be applicable from the date of publication on the website.

10. Contact Information

Wander Nova Tourism

Email: wandernovatourism@gmail.com

Phone: +971 894 02551

image